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The Integrated Retailer, The Integrated Retailer | Retail News

Comment: Omni-channel hopping

Mark Twain famously remarked that reports of his death were greatly exaggerated. Arguably, the same could be said about the High Street. By Steve Thomas, chief technology officer at Omnico

Comment: Make sure you can stand alone

It is a straightforward question to ask whoever you are speaking to and it is a vital one. By Robert Pullen, Marketing Executive, Retail IT

Just enough time to book your table for the biggest ever loyalty event

The 2013 Loyalty Awards gala evening is now just three weeks away and it promises to be a night of big expectations, big excitement and big winners.

Shoppers admit spending 24 hours researching every major purchase.

Cost conscious Britons are becoming increasingly paranoid about missing out on good deals, spending hours researching online, scouring the high street and interrogating friends, before finally taking the plunge and making a purchase, a new report commissioned by EDF Energy has found...

Research reveals local stores remain important part of the community

Convenience stores and corner shops are an important part of the local community, providing a high quality experience that the majority of residents feel is at least on par with that of large supermarkets.

Compliance Manager launched to meet increasing demands

A new service designed to help organisations deal with the increased pressure of governance, risk and compliance (GRC) processes has been launched by NCC Group.

Amazon Announced as Keynote Speaker at Catalyst Europe

Amazon Announced as Keynote Speaker at Catalyst Europe

ChannelAdvisor has revealed that Amazon.co.uk Ltd’s Director of Merchant Services, Chris Poad, will be a keynote speaker at Catalyst Europe 2013.
Comment: Mind the gap: Identifying opportunities to optimise online trading performance

Comment: Mind the gap: Identifying opportunities to optimise online trading performance

As UK retail continues to struggle with low economic growth and increasingly intense competition, many companies are now finding they need a much greater level of visibility over their to...
View from the USA: Retailers must deliver on customer service and experience to compete with online merchants

View from the USA: Retailers must deliver on customer service and experience to compete with online merchants

It’s easy for store retailers competing with online retailers to feel like they are pushing a boulder up a mountain in today’s web-driven economy. By Steve Jones, Director...
NFU Mutual selects The Logic Group for PCI DSS compliance

NFU Mutual selects The Logic Group for PCI DSS compliance

The Logic Group’s Solve Centurion Platform enhances the security of NFU Mutual’s customer card data
Comment: Paving the way to a more sustainable future: the environmental impact of returns

Comment: Paving the way to a more sustainable future: the environmental impact of returns

Heikki Haldre, co-founder and chief executive at virtual fitting room provider Fits.me discusses how retailers can implement environmentally friendly initiatives without discouraging online shoppers.
New Digby analysis reveals continued mobile app adoption within retail and hospitality

New Digby analysis reveals continued mobile app adoption within retail and hospitality

70% of retailers in STORES’ Top 100 Retailers list and 47% of brands in the Hot 100 list offer mobile apps, 100% of the top 20 revenue producers offer apps. ...
Comment: More channels, more data, more access for fraudsters

Comment: More channels, more data, more access for fraudsters

No longer restricted to PC’s and laptops eCommerce is becoming ever more complicated as an increasing number of potential customer touch points emerge including mobile, apps, social media and TV....
ChannelAdvisor joins forces with Rakuten Play.com

ChannelAdvisor joins forces with Rakuten Play.com

Rakuten Play.com’s busy marketplace, which has categories including music, DVDs, clothing, sports and outdoor, electronics and toys, has more than 15 million users.