Infographic- Ecommerce Today- A Brief overview
76% of eCommerce decision makers believe website experience directly impacts public brand perception
Findings point to the importance of making the eCommerce experience more user-centric
Ship-from-store could boost retailer sales by 20%, according to latest analysis from eBay Enterprise.
eBay Enterprise has released the results of customer analysis which found that their Ship-From-Store solution could increase the average retailers sales by 20% - the equivalent of £27,000 per day for a £50 million retailer by making in-store inventory available to online shoppers
Leading retailer Schuh has selected TNSPay, the multi-channel payment gateway from Transaction Network Services (TNS), for secure, compliant payment processing across its 99 stores in the UK and Ireland.
UK retailers are ignoring shoppers online, or spamming them with irrelevant offers, finds KPMG study
UK retailers are failing to provide personalised offers to customers online and are ignoring their own data and insights into shopper demographics and behaviour.
Online retail customer service needs to improve as one in three consumers have made purchases elsewhere after receiving bad service
New survey highlights need for better use of customer data, as 40 per cent get frustrated when retailers do not know who they are despite previous contact in another channel
An e-commerce business launched in February 2013 has smashed the £1m sales barrier after less than ten months trading in a market that is predicted to double in 2014.
Consumers are coming to expect an equivalent level of customer service that they enjoy in-store, when shopping online.
Users of ecommerce platform Create.net can now offer their customers the chance to pay for products and services using the PayPal Website Payments Pro payment gateway, meaning that an additional 10,000+ websites could be selling online using this trusted and widely-recognised payments service.
First of Monitises Pathway Paper series examines how mobile can open the door to closer customer relationships
2013s biggest shopping weekend sees UK consumers gravitate towards cameras while baby products top US searches
2013s biggest shopping weekend, which spanned Black Friday and Cyber Monday, saw UK consumers gravitate towards cameras and photographic goods in their online searches while the US browsed for baby products, according to new research from Become Europe.
Borland website performance tool reveals top UK retail websites struggled to handle peak web traffic on biggest online shopping day of the year.