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In-store

Research: Retailers miss the opportunities behind in-store WiFi

Research: Retailers miss the opportunities behind in-store WiFi

Tuesday July 15 2014

According to Eccomplished, whilst retailers increasingly offer free WiFi in their stores, they don’t often fully capitalise on the extra benefits and sales opportunities it provides.


Carphone Warehouse deploys tablets in-store to enhance customer experience

Carphone Warehouse deploys tablets in-store to enhance customer experience

Thursday March 6 2014

Carphone Warehouse is implementing Pin Point, a tablet-based customer experience designed to help customers find the best deal on mobile phones.


Retailers delivering on the multichannel experience, says latest research

Retailers delivering on the multichannel experience, says latest research

Wednesday January 29 2014

Integration of store and online a top priority


The 4 types of social consumer: Marketers missing trick with social CRM

The 4 types of social consumer: Marketers missing trick with social CRM

Wednesday January 29 2014

Despite the growing investment in social media as a customer relationship management platform (CRM), just 24% of UK consumers believe that companies take notice of their views, according to a new survey identifying 4 types of customers online.


‘Showrooming’ trend is on the rise, says report on UK shopping habits in the digital age

Friday November 15 2013

Retailers are being warned that ‘showrooming’ is on the rise in the UK, with 40% of British shoppers aged 35 or under having browsed products on a smartphone while visiting a store.


High Street happiness survey results announced

Monday November 4 2013

The Activate Solutions Group today announces key findings from its High Street Happiness Survey, looking into the levels of customer satisfaction being providing by the UK’s top high street brands.


Don’t be scared: use pop-up shops to meet Halloween demand

Wednesday October 30 2013

Research has highlighted the growth of the ‘Halloween’ market in the UK: six out of ten consumers (59%) and over three-quarters (77%) of 18-24 year-olds now celebrate the traditionally US event.


Retailers’ charity efforts go unnoticed by consumers

Wednesday October 30 2013

A massive 87% of Britons believe that their favourite retailers are failing to support good causes, according to study by Give as you Live.


Independent retailers fight back for their share of internet market

Wednesday October 30 2013

Independent retailers are fighting to compete with the likes of Amazon, Tesco and other major supermarket giants with the launch this week of an innovative programme to take 200 of Britain’s High Streets online.


High street retailers losing almost £1 billion in sales every month

Monday September 30 2013

New study from Venda reveals poor stock management to blame for £781.5 million of missed sales


New data sources to help retailers stock for “forgotten fifth” of shoppers

Friday September 20 2013

Emerging ‘big data’ to tell retailers what they COULD sell on- and off-line by stocking the right sizes, in the right places, at the right time


95% of consumers would shop elsewhere if they received inefficient service

Wednesday May 29 2013

Today’s shoppers expect a higher than ever level of support and expertise from High Street retailers, a new survey by Vista Retail Support has revealed.


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